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Configure a single agent in BES mailbox

Posted by jl on December 7 2011th

Hello everyone

Not if you have ever faced the logs of a Blackberry Enterprise Server (BES) but are quite complex and as the number of users grows in size are often intractable.

So when we have an issue with a user may be interesting to assign an agent mailbox (mailbox agent) differently than other users, so that it generates a log agent, MAGT (which is what usually larger size of the different logs generated by the BES server, where all events are recorded communications between the Exchange and BES) independent of other users and to analyze in a more "simple". Other cases which may be interesting to have more than one agent is to assign a VIP, or latency or performance issues for some users, but must take into account that for each additional static agent that we have more processes are generated and we consume more resources in the BES server.

The procedure to assign a user's mailbox BES a static agent (from the BES server 5.0 version) is as follows:

We are located in the BES user properties Megacrack read »

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Posted by BES, BlackBerry | No Comments »

BlackBerry Mobile Webcast Fusion

Posted by jl on November 30 2011th

Hola a todos Ayer hubo una webcast realizada por Alan Panezic que es Vice President, Enterprise Product Management and Marketing de RIM en la que estuvo hablando sobre BlackBerry Mobile Fusion. Hi everyone Yesterday there was a webcast by Alan Panezic is Vice President, Enterprise Product Management and Marketing at RIM where he was talking about BlackBerry Mobile Fusion. Entre las cosas que se pueden  destacar están las siguientes: Among the things which stand out are the following:

  • New solution for Mobile Device Management, MDM, which allows the management of BlackBerry devices, tablet Playbook and devices that use IOS operating systems Apple and Android.
  • The new solution will be available in beta in January and is expected to 2012 finally launched it in March 2012
  • The platform was managed BES5.0.3 from the console of BlackBerry Mobile Fusion
  • Unlike what happened so far in BES, a user can be assigned more than one device.
  • Incorpora BlackBerry Balance que permite a un dispositivo independizar los daros corporativos de los personales, de tal manera que se pueden securizar los datos corporativos y seguir manteniendo lo que ellos llaman la experiencia de usuario para su uso personal. Balance BlackBerry incorporates a device that allows corporate give wean the personnel, so that you can securing corporate data and still maintain what they call the user experience for their personal use. Esta tecnología permite en un dispositivo solo se borren los datos corporativos y no los personales, por ejemplo ante el caso que un usuario dejela compañía. This technology allows a single device erasure of corporate data and personal, for example to the case that a user leave it company. Nose si esto estará disponible para todos los dispositivos o solo para dispositivos BlackBerry. Idk if this will be available for all devices or just BlackBerry devices.
  • As for the management of Apple and Android devices is a slide where the webcast will discuss the possibilities.

Después de ver la presentación algunas de las dudas que nos surgen son como sera la arquitectura de servidores necesarios, el licenciamiento y precio, y entendemos que el control y políticas que se podrán aplicar en los dispositivos será mayor para los dispositivos BlackBerry que para el resto, por lo tendremos que esperar a que haya mas información de la solución. After viewing the presentation some of the doubts that we will emerge are as necessary server architecture, licensing and pricing, and we understand that the control and policies that may apply to the devices will be greater for BlackBerry devices for the rest , so we will have to wait for more information on the solution. El enlace para poder ver la presentación completa es el siguiente The link to see the full presentation is as follows


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Posted by Android, BES, BlackBerry | No Comments »

Blackberry Mobile Fusion

Posted by jl on November 29 2011th

Hello everyone

A few months ago RIM bought the company that had Ubitexx software that allowed management of mobile devices with Android and Apple operating systems IOS. This movement resulted a priori a bit disconcerting because it was not known very well that line were to follow. Well today RIM announced the new device management solution (up to now known as Blackberry Enterprise Server) that will allow from a single interface to manage Blackberry devices, including Playbook tablet, Android and IOS and your name willBlackberry Mobile Fusion.

I hit the link to the official news


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Posted by BES, BlackBerry | No Comments »

Siginificado of D and R in Blackberry Messenger

Posted by jl on November 28 2011th

Hello everyone

In today's post I will try to answer a question we have
made many Blackberry users and what they mean D and R
appear when you send messages with the Blackberry Messenger?
The answer is very simple and is the initial of words in English
Delivered and Read, and the meaning is this:

D-> Delivered (delivered) ie the message has been correctly
sent to the BlackBerry device.
R-> Read (read) is the message you sent has been read
by another user.

Until next time

a greeting

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Posted by BES, BlackBerry | 1 Comment »

That is a service book on BlackBerry

Posted by jl on October 13 2011th

Hello everyone

I guess you will have you heard of the fall he suffered RIM this week in their systems in different parts of the world. We in the morning we noticed strange things, slow sync, synchronization failure, and was from the 13 pm or so when I stop working. At first we became a little crazy checking the BES server logs because they could not find anything and the system was broken, the blackberry is not receiving mail, we tried different things, restart services, resend service books and nothing ... typical, until enteremos not ultimately was a global problem.

So while I came to try to head a paper I read on the web explaining rim where the service books and I found it interesting to share it with you, because I do not know if you have past, who are users or administrators blackberry when there is a problem with a blackberry and call for service attendant that many times we say we will resend the service books or the administrator resend service books to the terminal and, well, sometimes fixes the problem and sometimes (many) no, but exactly what are each of the entries you see with strange names in the menu on the blackberry?.

Well here's the official link of RIM where we explain in detail, I hope you find interesting

Until next time

a greeting

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Posted by BES, BlackBerry | No Comments »

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